It is a glitch in YOUR system it is not my failure to understand how to do it. ![]() What I'm trying to get across to you is that NONE of the drop-down menus contain that option anymore. I've created many sub-folders since subscribing to Incredimail, and I've used that feature many times. ![]() ANYWHERE! I am not stupid, and have had Incredimail for many, many years. Why is it you guys NEVER seem to actually read the emails I send? So, I repeat: THERE ARE NO RIGHT-CLICK OPTIONS FOR "SUB-FOLDER". (I've since found out the answers come from Israel, not India.? I can see the stupidity coming from India, but Israel? I thought they were pretty smart.) Transcript follows: ![]() So, once again, they're not paying much attention - if any - to the content of my complaint. As usual, the reply assumed I was completely clueless, and proceeded to condescendingly tell me to do what I'd already said in my email that I'd done NUMEROUS times. I originally wrote to the Customer Service center to complain about my most recent problem: no inclusion of "create sub-folder" on ANY of the drop-down menus, nor the ability to click-and-drag folders to my desired location.
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